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Frequently Asked Questions
Why should I use both email and SMS marketing?
Email is great for detailed content and automation, while SMS delivers instant, high-engagement messages. Together, they maximize customer retention and revenue.
How often should I send emails and SMS messages?
It depends on your audience, but we focus on a strategic balance—frequent enough to drive sales without overwhelming your subscribers.
Will SMS marketing annoy my customers?
Not if done right! We use segmentation and personalized messaging to ensure texts are timely, relevant, and valuable—never spammy.
How do email and SMS work together?
SMS grabs immediate attention, while email nurtures and educates. For example, an SMS can remind customers about an abandoned cart, while an email provides more details and incentives to complete the purchase.